Return & Refund Policy

At [Moizsin.store], we want you to absolutely love your purchase. If for any reason you’re not satisfied, we’re here to make things right.

✅ Returns

• You may return items within 14 days of delivery.

• Items must be unused, unwashed, and with all original tags/packaging.

• Sale/clearance items and intimate wear (for hygiene reasons) are non-returnable.

✅ Refunds

• Once your return is received and inspected, we’ll notify you.

• Approved returns will be refunded to your original payment method within 5–10 business days.

• Shipping fees (if any) are non-refundable.

✅ Exchanges

• Need a different size or color? We’re happy to exchange, subject to availability.

• If the requested item is out of stock, we’ll process a full refund instead.

✅ Damaged / Wrong Items

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

• We’ll send you a replacement or process a refund at no extra cost.

📩 How to Start a Return

1. Email us at [moizsindhu620@gmail.com] with your order number.

2. We’ll provide return instructions and shipping details.

3. Pack the item securely and send it back to us.

✨ We believe shopping for clothes should feel worry-free. That’s why we’ve kept our return and refund process simple, fair, and hassle-free.